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At Home:

If the death occurs at home, the family G. P should be called, the G. P (or on-call doctor if it is outside normal working hours) will come to the house to confirm that the person has died. Once this is confirmed, you may call your chosen funeral director.

 St. James Funeral Home operates a 24-hour service including weekends and bank holidays and would endeavour to come to you as soon as is possible (our aim is to attend a call within 90 minutes) and take the deceased to the funeral home.

You will need to contact the doctor's surgery (usually the next day) notify them of the passing, the GP will then send relevant paperwork to the registrar. The registrar will contact the next of kin to arrange an appointment to register the death at the local registrar’s office.

Nursing home:

If the death occurs in a nursing home, the staff there will contact the doctor and liaise with the funeral director of your choice. You will then need to contact the doctor's surgery as above.

Hospital:

 If the death occurs in a hospital, the staff there will inform you of when and where to collect the death certificate. The deceased will be required to remain at the hospital until all the necessary paperwork is completed. Therefore, it is not necessary to contact the funeral director immediately, but it is advisable to inform them of the death at the earliest opportunity during normal working hours.